Privacy Policy

1. Introduction

GokNutrition is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Fill out contact forms or inquiry forms
• Request a consultation
• Communicate with us via email or phone
• Participate in our services

This information may include:

• Name and contact details (email, phone number, address)
• Information about your nutrition goals and lifestyle
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data (see our Cookie Policy for more information)

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide nutritionist consultation services
• To communicate with you about your inquiries and appointments
• To improve our services and website functionality
• To send you information about our services (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations in providing services
• Legitimate Interests: To improve our services and communicate with you
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our website and providing services (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Consultation records may be retained for up to 7 years in accordance with professional standards.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

GokNutrition
24 London Road, Sevenoaks TN13 1AS, United Kingdom
Phone: +44 1732 452 981
Email: [email protected]

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.